{"id":71232,"date":"2025-11-02T13:15:26","date_gmt":"2025-11-02T12:15:26","guid":{"rendered":"https:\/\/royalcasinocompany.nl\/?page_id=71232"},"modified":"2026-01-15T23:27:34","modified_gmt":"2026-01-15T22:27:34","slug":"pech-onderweg","status":"publish","type":"page","link":"https:\/\/royalcasinocompany.nl\/en\/personeel\/pech-onderweg\/","title":{"rendered":"Breakdown on the road"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container boomapps_vcrow\" id=\"row-unique-0\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-dark\"  ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_row row-internal row-container boomapps_vcrow\"><div class=\"row row-child\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_child col-lg-12 boomapps_vccolumn single-internal-gutter\"><div class=\"uncol style-dark\" ><div class=\"uncoltable\"><div class=\"uncell  boomapps_vccolumn no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><\/p>\n<h1>\ud83c\udd98 Breakdown on the road?<\/h1>\n<p>\n<hr class=\"separator-break separator-accent\" \/><\/div><div class=\"clear\"><\/div><\/div><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"uncode_text_column\" ><p>Even though our buses are well maintained, of course it can happen that something goes wrong along the way.<br \/>\nWhether it is a flat tire, engine failure or wrong fuel <strong>always stay calm<\/strong> and follow the steps below.<br \/>\nThis way we make sure that you stay safe, the customer is informed in a timely manner and the problem is solved as soon as possible.<\/p>\n<p>-<\/p>\n<h3>\ud83d\udea6 First action in case of breakdown<\/h3>\n<ul>\n<li>\ud83d\uded1 <strong>Stay calm<\/strong> Panic doesn't help, acting does.<\/li>\n<li>\u26a0\ufe0f Put the bus <strong>safely on the side of the road<\/strong>, preferably in a parking lot or emergency lane.<\/li>\n<li>\ud83d\udea8 Put the <strong>hazard lights<\/strong> and place the <strong>warning triangle<\/strong> (at least 30 meters behind the bus).<\/li>\n<li>\ud83e\uddba Pull your <strong>safety jacket<\/strong> on (mandatory for breakdowns on highways or busy roads).<\/li>\n<li>\ud83d\udc65 Have passengers exit safely on the right side and wait behind the guardrail.<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\ud83d\udcde Call ANWB immediately<\/h3>\n<p>Please contact the ANWB Emergency Center immediately.<br \/>\nIndicate that it is <strong>Be Our Guest \/ Royal Casino Company<\/strong> and provide the membership number shown on the <strong>ANWB card in the bus<\/strong> or in the <strong>PDF below<\/strong> state.<\/p>\n<ul>\n<li>\ud83d\udcde <strong>ANWB Alarm Center:<\/strong> +31 (0)88 269 21 00<\/li>\n<li>\ud83e\udeaa <strong>Membership number:<\/strong> 51 20 41 24 5<\/li>\n<li>\ud83d\ude90 Provide the license plate number of the bus you are currently driving.<\/li>\n<li>\ud83d\udccd Provide the exact location (use Google Maps or the ANWB sign number along the highway).<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\ud83d\udccd Help on the way<\/h3>\n<p>The ANWB usually comes in <strong>30 to 90 minutes<\/strong> on site.<br \/>\nIn the meantime, it's important to stay accessible and wait in a safe place.<\/p>\n<ul>\n<li>\ud83e\uddcd Stay with the bus, but at a safe distance from traffic.<\/li>\n<li>\ud83d\udcf1 Keep your phone handy the ANWB calls when they are about to arrive.<\/li>\n<li>\ud83d\udd27 Do not just leave the bus behind; the driver always remains present until ANWB arrives.<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\ud83d\ude9a Also call Tim (on outward journey only)<\/h3>\n<p>When you <strong>are on the way to an assignment<\/strong> and bad luck, <strong>call Tim directly<\/strong> After you call the ANWB.<br \/>\nHe assesses whether there is a <strong>replacement bus<\/strong> can be sent so that the materials still reach the customer on time.<\/p>\n<ul>\n<li>\ud83d\udcde <strong>Tim:<\/strong> 06 29 54 14 50<\/li>\n<li>\ud83d\udcac Briefly explain what is going on and where you stand.<\/li>\n<li>\ud83d\udd50 Tim decides if he can send another bus or if the team should wait for the ANWB.<\/li>\n<\/ul>\n<p>Are you on the <strong>way back to the warehouse<\/strong> and get unlucky?<br \/>\nThen you do not need to call Tim or Talitha wait quietly for the ANWB and then return safely once the bus is repaired or towing service is arranged.<\/p>\n<p>-<\/p>\n<h3>\ud83d\udca1 Tips while waiting<\/h3>\n<ul>\n<li>\ud83e\uddc3 Stay near the bus, but wait at a safe distance from the road.<\/li>\n<li>\ud83d\udeab Do not smoke near the bus this can be dangerous with fuel leaks.<\/li>\n<li>\ud83e\udeb5 Do not use jumper cables or tools from strangers.<\/li>\n<li>\ud83d\udcf7 If necessary, take a picture of the situation for records or insurance purposes.<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\ud83d\udcb0 Cost &amp; responsibility<\/h3>\n<ul>\n<li>\ud83e\uddfe All standard roadside assistance in the Netherlands is included in our ANWB package.<\/li>\n<li>\ud83d\udcb3 Have you <strong>made a mistake yourself<\/strong> (such as wrong fuel filled or damage due to careless handling)?<br \/>\nThen the cost of the ANWB and fuel <strong>at its own expense<\/strong>.<\/li>\n<li>\ud83d\udd27 Any replacement bus or additional transportation will be arranged through Tim, if the situation requires.<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\u2705 Summary - what to do in case of breakdown<\/h3>\n<ul>\n<li>\ud83d\uded1 Stay calm and pull the bus over safely.<\/li>\n<li>\ud83d\udea8 Turn on hazard lights, place warning triangle, put on safety vest.<\/li>\n<li>\ud83d\udcde Call ANWB: +31 88 269 21 00 (member no. 51 20 41 24 5).<\/li>\n<li>\ud83d\udccd Please provide license plate number, location and situation.<\/li>\n<li>\ud83d\udcf1 Then call Tim when you are on your way to an assignment.<\/li>\n<li>\ud83d\udd50 Wait at a safe distance until the ANWB arrives.<\/li>\n<li>\ud83e\uddfe Report any damage or follow-up appointments in the group app.<\/li>\n<\/ul>\n<p>-<\/p>\n<h3>\ud83d\udcc4 Download ANWB instruction<\/h3>\n<p>Inside each bus is a laminated <strong>ANWB instruction<\/strong> in the glove compartment.<br \/>\nYou can also download the digital version below with all contact information, license plates and package information:<\/p>\n<p style=\"margin-top: 15px;\"><a style=\"display: inline-block; background-color: #c9a34a; color: #111; font-weight: bold; padding: 12px 24px; border-radius: 8px; text-decoration: none;\" href=\"https:\/\/royalcasinocompany.nl\/wp-content\/uploads\/2025\/11\/1.png\">\ud83d\udce5 Download the ANWB information (PDF)<br \/>\n<\/a><\/p>\n<p>-<\/p>\n<h3>\ud83e\udde0 Important to remember<\/h3>\n<ul>\n<li>\ud83d\ude97 Safety always comes before speed.<\/li>\n<li>\ud83d\udcde Always call the ANWB and (if necessary) Tim.<\/li>\n<li>\ud83d\udee0\ufe0f Stay with the bus until the situation is resolved.<\/li>\n<li>\ud83d\udcac Always report it in the group app once everything is back under control.<\/li>\n<\/ul>\n<p>-<\/p>\n<p><strong>Stay calm, work safely and communicate clearly.<\/strong><br \/>\nBreakdown on the road is never fun, but with the right approach, it stays professional and under control. \ud83d\udcaa<\/p>\n<\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"border-accent-color separator-no-padding\"  \/>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"\ud83c\udd98 Pech onderweg? Ondanks dat onze bussen goed onderhouden zijn, kan het natuurlijk gebeuren dat er onderweg iets misgaat. Of [...]","protected":false},"author":1,"featured_media":0,"parent":71016,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-71232","page","type-page","status-publish","hentry","page_category-personeel-portaal"],"_links":{"self":[{"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/pages\/71232","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/comments?post=71232"}],"version-history":[{"count":6,"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/pages\/71232\/revisions"}],"predecessor-version":[{"id":71950,"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/pages\/71232\/revisions\/71950"}],"up":[{"embeddable":true,"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/pages\/71016"}],"wp:attachment":[{"href":"https:\/\/royalcasinocompany.nl\/en\/wp-json\/wp\/v2\/media?parent=71232"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}