The end of the casino night is an important moment. It determines the final impression with the customer as well as with the guests.
Therefore, we close the casino tables on a professional, clear and structured manner off. Each croupier knows exactly what is expected of him or her.

⏳ Preparation for closure

• 🕒 The executive (LG) stops about 15 minutes before the official end time with his work at the casino table to support the award ceremony prepare.
• 🎲 The remaining tables will remain open as usual, so guests from the closed table can continue playing there if necessary.

📢 Announcement of closure.

• 🎤 The LG clearly announces the impending closure this can be done through the DJ, microphone or verbally itself.
  For example: “Ladies and gentlemen, the casino will close in 10 minutes. Please hand in your checks and chips at the casino tables. After that, the awards ceremony will follow.”
• 💬 If necessary, repeat this message one more time in a friendly tone five minutes later.
• 🎯 This way, all guests know that the casino is about to close and can place their last bets or have their winnings recorded.

🧮 Collection of chips and checks.

• 💬 Announce to your table with a smile that this is the last round.
  For example: “Ladies and gentlemen, this is the final round! Put your all in one more time and who knows, you may close as the winner of the evening!”
• 💰 The croupiers then ensure that all chips are neatly taken and the score is recorded with first and last names.
• 🧾 Guests who come to your table with checks or chips, help you by neatly and correctly noting their score with first and last names.
• 🧍 The LG runs a final round through the room to check for any chips or checks in circulation among the guests present.
• 📋 If there are still players with checks, the LG notes their score including first and last name on the winner's list for the awards ceremony.

🪶 Professional closure at the table

• 🧼 Make sure the table looks neat, even in the final minutes. A well-kept table exudes professionalism.
• 🧮 After the event, calmly count the chips, note down any peculiarities and report deviations immediately in the event group app. Are you a lot of chips short? Then walk over to another gaming table to see if there is a surplus of chips there, so you can replenish your chip tray.

🏆 Preparation for award ceremony

• 🎟️ Once all chips and checks are taken, the LG will collect the highest scores of the evening, depending on the number of prizes available.
• 📈 The croupiers may help by passing on their table winners to the LG.
• 🎁 The LG prepares the award ceremony along with any prizes provided by the office or client.

⚠️ Control by supervisor

• 👀 The LG checks all tables before the awards ceremony begins.
• 🔍 Check points: are all chips mostly complete, are the chip trays closed, is the play money stored, are the tables neat?
• 📢 Once everything is complete, the LG announces that the awards ceremony is beginning.

💡 Important points of interest

• 🕒 The evening does not end until all chips, bills and checks have been turned in and checked.
• 🚫 No more players allowed at tables once the closure is announced.
• 🧍 Stay professional and friendly the last minutes stay with guests best.
• 🗣️ Avoid haste or chaos. calm, structure and a smile make for a pleasant conclusion.

✅ Summary

• ⏳ LG stops play 15 minutes before end time to prepare award ceremony.
• 📢 LG clearly announces closure via DJ or broadcaster.
• 🎲 Croupiers take all chips and checks neatly.
• 🧾 LG notes final scores and prepares award ceremony.
• 🧼 Tables remain neat and uncluttered until the last minute.
• 🏆 Evening closes with awards ceremony and satisfied guests.

By adhering to this method, we end each evening professionally, quietly and with class.
This is how every event ends as it should: with satisfied guests and a perfect impression of Royal Casino Company. ✨