After a successful evening, the guests bid farewell and for our team, the phase-out.
This is a crucial part of the job: this is where we demonstrate our professionalism, diligence and sense of responsibility.
A well-constructed evening always ends with a neat, organized and damage-free dismantling.

👔 Brief preparation

• 🧍 Once the guests leave and the tables are officially closed, all the croupiers change clothes out of their neat casino attire. (See callsheet when it is allowed to build down)
• 🎯 After that, the structured reduction of all materials according to the instructions on the callsheet and the checklist with tick boxes (“End of assignment - loaded into bus”).
• 💬 The supervisor (LG) determines who does what and divides tasks clearly: who picks the tables, who picks the lamps, who picks the materials boxes, and so on.

🧹 Tidying up & cleaning up

At Royal Casino Company, we leave each location as we found it or better.
Therefore, the everything carefully clean and neatly packed before it is loaded.

• 🧽 Clean each casino table with a slightly damp cloth (cleaning spray) and dry immediately after (no wet surfaces in the canister).
• ✨ Check that tables, chip trays, cylinders and decoration are free of fingerprints, dust or drink stains.
• 🧴 Use the polishing cloth and spray to clean edges, lamp bases and displays.
• 🎲 Check the chips, cards and accessories and make sure everything is complete (see callsheet and checklist in the materials box).
• 📦 Sort materials into appropriate boxes and seal them tightly before carrying.

🚚 Loading into the bus

• 🪶 Work structured and calm Rather spend 10 minutes longer than damage due to haste.
• 📋 Use the checklist on the callsheet To sign off on each item as soon as it is in the van. This way we avoid forgetting stuff.
• 🧩 Load heavy items such as table bases, transport carts and decorations first then the lighter materials.
• 🧼 Make sure everything is stable, firm and secure state in the van. Use tie-down straps where necessary to prevent damage along the way.
• 🚫 Do not stack loose parts or materials without protection (always use transport blankets).
• 🔦 Check that lights, reels and extension cords are also included again these are often forgotten.

👀 Checking before departure

• 📋 The LG or designated terminal officer shall make a final tour by the location and checks:
  • Is everything loaded according to the checklist?
  • Are all areas, corners and the locker room empty?
  • Have tables, chairs and decorations from the client been put back in place?
  • Is the location left clean and tidy?
• 🔒 Only after the complete check is done, the bus may be closed and the team can leave.

🚫 Important points of interest

• 🧠 Stay focused until the very last minute this is when most mistakes are made.
• 💬 Work together and speak to each other when something is not done neatly or safely.
• 🪶 Lift responsibly: use your knees, ask for help with heavy parts and avoid injury or damage.
• 🚭 Smoking during dismantling or on the bus is not allowed.
• 🍻 No alcohol when working for Royal Casino Company.

🕐 Time & schedule

The phase-out takes on average at least one hour, depending on the number of tables and decoration.
Large events may take longer, but the important thing is that everything is done carefully and safely.

The supervisor remains responsible until the last bus is fully loaded and the team can leave safely.

✅ Summary - your steps in winding down

• 👕 Changing clothes after the event.
• 🧹 Clean and check tables and materials.
• 📦 Load everything in a structured way according to the checklist.
• 🚚 Pack bus safely and securely, do not leave anything loose.
• 👀 Final inspection by LG location left neat.
• 🔒 Do not leave until everything is 100% checked.

By finishing neatly and with concentration, we leave a professional impression behind and make sure the equipment stays in top condition.
So the next event starts again perfectly thanks to your efforts and diligence. 🙌