A groomed and presentable appearance is one of the most important parts of your role as a croupier at Royal Casino Company.
The first impression with the client determines how the event starts, and you only get it once. So make sure that impression is professional, well-groomed and positive.

When you arrive on location, you are often the first person the customer meets. In that moment, you represent not only yourself, but the entire company.
The customer should immediately see that we stand for quality, style and professionalism. A groomed appearance inspires confidence, radiates pride and makes the difference between an ordinary evening and an unforgettable experience.

🧍‍♂️ Personal Care

You don't have to come in your neat casino outfit during set-up, but you do hear neat and presentable for the day.
Note the following points to always appear neat and professional:

• 🌸 Fresh body scent: Use deodorant and a subtle fragrance daily. Don't overdo it with perfume or aftershave.
• 🦷 Clean teeth and fresh breath: brush your teeth before you leave and take a breath mint if necessary.
• 💇‍♂️ Tidy haircut: Use wax, gel or hairspray to shape your hair neatly. Never come with unkempt or greasy hair.
• 🧔 Beard: Always keep your beard neatly trimmed and groomed. No stubble without shape or grooming.
• 💅 Nails: short, clean and groomed. Always wash your hands after building up.
• 🧴 Skin: make sure your face is clean no oily skin or unkempt appearance.
• 🧼 General hygiene: Make sure your clothes, hands and face are always fresh and clean. A shower before departure is a matter of course.

A fresh, well-groomed appearance shows that you take pride in your work and respect both the client and your colleagues.
You exude professionalism and take your role seriously.

👔 Clothing & presentation

During build-up, you may be casually dressed, as long as it is clean, neat and presentable is.
During the event, of course, the official dress code and dress code, but it is also important to look neat outside of those times.

🚫 Not permitted (including during build-up):

• ❌ Discarded or dirty shoes
• ❌ Pants with holes or tears
• ❌ Slippers or sandals
• ❌ Shorts
• ❌ Workout or sweatpants

Make sure your clothing clean, ironed and complete is. A neat appearance is part of the experience we provide to our customers.
The guests see you as part of the show, and your appearance helps determine the atmosphere and look of the entire event.

🌟 Attitude & appearance

Appearance goes beyond clothing or hairstyle. Your posture, energy and facial expression are also part of the experience.
A friendly smile, standing straight and an open attitude make a world of difference.

• 😊 Smile and make eye contact with guests.
• 🗣️ Speak clearly and with enthusiasm.
• 💬 Be polite, calm and professional in every conversation.
• 🧍‍♀️ Stand up straight, do not lean against tables or walls and keep your hands neatly by your side.

🏁 In conclusion

You work in the entertainment industry everything is about experience, appearance and energy. A well-groomed croupier radiates class, peace and confidence from.
This is exactly what our customers appreciate and why they choose Royal Casino Company choose.

Remember: your appearance is our first impression.
Be proud, exude professionalism and show that you are part of the best casino team in the Netherlands. ✨