Discipline within the team is essential to working professionally, reliably and successfully.
At Royal Casino Company is all about quality, responsibility and cooperation.
We want every colleague to understand that his or her behavior directly affects the guest experience, the atmosphere within the team and the trust of our customers.

Discipline is not a punishment, but a form of professional conduct.
It means keeping agreements, taking responsibility and taking each other seriously - in every situation.

What we expect from you

A strong team consists of people who can trust each other.
Therefore, we expect everyone to adhere to our ground rules and professional standards:

• ⏰ Always arrive on time - arriving late means that others have to wait and preparation is compromised.
• 👕 Make sure you are presentable - dress, grooming and attitude determine the first impression with the customer.
• 📱 Use your phone only when allowed - during assignments stay focused on the guests, not on your screen.
• 🧠 Take initiative - Help out, think ahead and show commitment to the team.
• 💬 Communicate openly and honestly - report problems or errors immediately so they can be fixed.
• 🤝 Respect colleagues and supervisors - we work together toward one goal: a perfect event.

What discipline means in practice

Discipline goes beyond just arriving on time or being neatly dressed.
It means that you takes responsibility for your work and your attitude - even when no one is looking.

• You appear prepared and with the right attitude on every assignment.
• You listen to instructions and follow directions from the supervisor.
• You are committed to the team and think with them when something goes wrong.
• You keep agreements on working hours, behavior, communication and representation.

A professional team is recognized by calmness, overview and a positive attitude - even under pressure.

If appointments are not kept

We always assume that everyone is working with the right intention.
Still, it is important to be clear about the consequences if rules or agreements are not followed.

• ⚠️ Warning: a first offense always follows a personal interview or written warning. We look at what went wrong and how it can be improved.
• ⛔ Late or cancellations without a valid reason: failure to sign out or signing out late may affect future scheduling or employability.
• 💸 Property damage or negligence: damages caused by careless behavior can be recovered from the person responsible.
• 🚫 Failure to appear on an assignment without cancellation: this leads directly to exclusion from further cooperation.

Our approach to violations

We work with a clear and fair system.
Each situation is judged based on intent, responsibility and repetition.
We always look for improvement first, not punishment.

What we think is important

We want a team of reliable, professional and committed people.
People who take pride in their work, take responsibility and understand that discipline is the basis of freedom and confidence.
The better we work together, the more room there is for fun, initiative and independence.

Our vision of discipline

Discipline is not being strict - it is taking care of quality.
It means that we can count on each other and that every colleague takes their role seriously.
This allows us to work together in a way that is professional, relaxed and enjoyable.

Summary

Discipline is the backbone of our team.
Without structure, agreements and responsibility, there is no quality or fun.
Therefore, we expect a professional attitude from everyone - with respect for colleagues, customers and materials.

Those who work professionally, honestly and committedly never have to worry about consequences.
Together we build a team that is strong, reliable and proud of what we do. 💪🎯